COVID-19: Safe stay measures are being taken at all of our hostels and YHAs are following all relevant State based travel restrictions.
See our Covid page for full details.

Melbourne Metro YHA

Check in
Check out
Book with ePack

Customer reviews of Melbourne Metro YHA

What travellers think
Reviews (7555 guests have reviewed this hostel)
Excellent
100%
Alan B 12/04/2021
Much better than I expected. Clean neat nice in every way and fabulous value for money.
100%
Julie O 11/04/2021
Great staff
95%
Peter S 07/04/2021
Despite all the changes that YHA has had to navigate during Covid 19 restrictions, I observe that these staff members remain friendly, welcoming, helpful, cheerful and open - genuinely doing their best!! Congratulations and thanks from Ray.
92%
Ray T 02/04/2021
Average
82%
Udula M 02/04/2021
it was clean, and tidy, the staff member we dealt with was very helpful with our inquiries.
80%
Joanne R 02/04/2021
👍👍
100%
Nandakumar A 31/03/2021
Always a good edge-of-downtown hostel. Sad to see the usual 'buzz' missing - due to no international, and fewer domestic, travellers ... thanks to COVID!! Some operations/activities have had to be scaled back. I'm sure it will soon bounce back once the pandemic is controlled.
80%
David P 28/03/2021
Great
100%
Michael D 28/03/2021
Staff went over and above to help me!
100%
Luella L 22/03/2021

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout.

We review these ratings daily, and publish any comments whether they are good or bad. However, there are a few instances where we will not publish comments online:

INAPPROPRIATE OR OFFENSIVE COMMENTS

We will not publish inappropriate and/or offensive comments.

Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language, swearing or references to illicit drug usage.

UNSUBSTANTIATED OR INCORRECT CLAIMS

We will not publish any comments that are not directly related to the hostel, or your experience during your stay.

Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated, incorrect or you did not stay at the hostel that you are commenting on.

COMMENTS INCLUDING STAFF NAMES

We will not publish comments that include full staff names, irrespective of whether your comment is positive or negative.

First names of staff will be published in positive comments only.

If you make a negative comment, we will remove any reference to particular staff members.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

89%
Average Customer Rating
Cleanliness
86%
Condition of facilities
84%
Efficiency of service
90%
Friendliness of staff
93%
Location
90%
Overall atmosphere
85%
Safety & Security
91%
Value for Money
94%
badge image

TRAVEL TO LEARN. LEARN TO TRAVEL

YHA acknowledges the Traditional Custodians of Country throughout Australia. We acknowledge and pay our respects to Elders past, present, emerging and the extended Aboriginal and Torres Strait Island community.