COVID-19: Safe stay measures are being taken at all of our hostels and YHAs are following all relevant State based travel restrictions.
See our Covid page for full details.

Melbourne Metro YHA

Check in
Check out
Book with ePack

Customer reviews of Melbourne Metro YHA

What travellers think
Reviews (7475 guests have reviewed this hostel)
Met some great people during my time. Staff are super friendly and a great rooftop. Missing the YHA already haha.
85%
Mark W 03/09/2020
Very friendly staff. Clean and comfortable.
100%
Tien T 20/07/2020
Great location edge of the city. Friendly staff. Kitchen area is clean and some new decor has freshened up the communal area
92%
Sharyn D 10/07/2020
Great Customer Service from staff & convenient location.
92%
Lucas B 08/07/2020
Quiet and clean hostel with nice common areas Great rooftop lounge, amazing and comfy terrace with a perfect view of the Melbourne skyline. Close to the tram and the QV market
98%
Morgane B 01/07/2020
This is the best hostel I have stayed in. And I have stayed in many. A truly great feeling atmosphere happening at the moment. Beautiful people on reception, in cafe, in cleaning. Very friendly and very clean. Quality stay!
100%
Carla H 23/06/2020
Great hostel caused too the ongoing situation it was extremely quiet and empty.
65%
Fabian H 22/06/2020
Great hostel caused too the ongoing situation it was extremely quiet and empty.
68%
Fabian H 22/06/2020
The staff here are always kind and do what they can to help you out.
95%
Emma N 24/04/2020
Great location Friendly efficient staff In time of COVID - great initiatives in place and adhered to
100%
Sharyn D 10/04/2020

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout.

We review these ratings daily, and publish any comments whether they are good or bad. However, there are a few instances where we will not publish comments online:

INAPPROPRIATE OR OFFENSIVE COMMENTS

We will not publish inappropriate and/or offensive comments.

Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language, swearing or references to illicit drug usage.

UNSUBSTANTIATED OR INCORRECT CLAIMS

We will not publish any comments that are not directly related to the hostel, or your experience during your stay.

Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated, incorrect or you did not stay at the hostel that you are commenting on.

COMMENTS INCLUDING STAFF NAMES

We will not publish comments that include full staff names, irrespective of whether your comment is positive or negative.

First names of staff will be published in positive comments only.

If you make a negative comment, we will remove any reference to particular staff members.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

89%
Average Customer Rating
Cleanliness
86%
Condition of facilities
84%
Efficiency of service
90%
Friendliness of staff
94%
Location
93%
Overall atmosphere
85%
Safety & Security
90%
Value for Money
90%
badge image

TRAVEL TO LEARN. LEARN TO TRAVEL