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Canberra City YHA

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Customer reviews of Canberra City YHA

What travellers think
Reviews (8269 guests have reviewed this hostel)
Fantastic location. Good bedroom and bedding. Really nice staff except for one bloke who was not efficient or responsive when he was away from reception. Pathetic kitchen: no oven, no grill, not enough cutlery or plates, too many sinks (you keep looking for sponges or dishwashing liquid, or clean teatowels), dirty workbenches (guests and hosts are responsible) messy fridges (staff unable to find "free to take" area!). I will go back, at least for the location. Happy stay : ) Emmanuelle
72%
Maxim M 15/04/2021
Everything inside YHA Canberra is great! The noise throughout the night from yahoo's yelling and screaming in the carpark behind and in the street out front kept us all awake at night. Many neighbouring guests constantly slammed doors late at night. Also it's quite difficult to get bicycles to and from the storage area in the basement and the storage area is quite tight and packed with bikes as there are not enough racks.
100%
Jonathan K 15/04/2021
It was ok, the room was comfortable however, there seemed to be some traffic noise from rubbish trucks in the early morning. Kitchen ok, facilities a little bit tried.
78%
John G 14/04/2021
Michelle the manager made our stay comfortable.
100%
Darren P 12/04/2021
Really enjoyed my stay at YHA Canberra. Very modern, clean and central to everything in Canberra.
95%
Ben M 12/04/2021
I didn't like it that the receptionist is present at short periods of time. We arrived at YHA at 1 PM and there was no receptionist until 3PM and we have the Botticelli to Van Gogh pre-booked ticket at 3PM. We waited at the dining area, very tired, has to put our luggage at the storage and attend to the art gallery cuz that was the main reason of our stay. Check-in time should be earlier. Check-out time was 9 AM. In other words, you get to stay for less than 24 hours.
80%
Estela A 11/04/2021
Very nice
100%
Zhaozhang P 11/04/2021
I really like staying there. Everything was clean and the staff was very friendly. The location is amazing and I loved that I could park my bike inside the building.
88%
Laura A 11/04/2021
Michelle and Abdul were very helpful, friendly and lovely. Had a great experience with Canberra YHA and will likely return next time.
95%
Brendon P 06/04/2021
So noisy - constant noise from people standing outside the hostel late at night to the constant banging doors as people went in and out of rooms...aaarrgghhhhh.
85%
Tamsin H 05/04/2021

Hostel Rating See Customer Rating Guidelines

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87%
Average Customer Rating
Cleanliness
84%
Condition of facilities
84%
Efficiency of service
83%
Friendliness of staff
90%
Location
98%
Overall atmosphere
83%
Safety & Security
91%
Value for Money
82%
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